Effective Date: 25 April 2026
Last Updated: 25 April 2026
1. Who We Are
Arben Precision Sheet Metal (“we”, “us”, “our”) is a UK-based provider of precision sheet metal fabrication services, including laser cutting, CNC punching, folding, welding, powder coating, and assembly.
Email: sales@arben.co.uk
Phone: 01753 531066
Address: 20 The Business Centre, Molly Millars Lane, Wokingham, RG41 2QY
2. What Personal Data We Collect
• Identity Data: Name, company name
• Contact Data: Email address, phone number, address
• Technical Data: IP address, browser type, device information
• Usage Data: Website interaction data
• Marketing Data: Communication preferences
3. How We Collect Your Data
• Website contact forms
• Email and phone correspondence
• Cookies and analytics tools
• Direct interactions (e.g. quote requests)
4. How We Use Your Data
• Respond to enquiries and provide quotations
• Deliver services
• Improve website performance
• Send relevant communications (where permitted)
• Meet legal obligations
5. Legal Basis
We rely on Legitimate Interest, Contractual Necessity, Consent, and Legal Obligation under UK GDPR.
6. Data Storage
Your data is securely stored and retained only as long as necessary for legal and operational purposes.
7. Sharing Data
We do not sell data. We may share with service providers, advisors, and authorities where required.
8. Your Rights
You have rights to access, correct, erase, restrict, and object to processing your data.
9. Contact & Complaints
You can contact us directly or complain to the Information Commissioner’s Office (ICO): https://www.ico.org.uk